GhostPilot

GhostPilot is an AI co-pilot designed for IT professionals, sysadmins, DevOps engineers, and help desk teams. It provides invisible support during live screen sharing sessions, allowing users to get immediate assistance without disrupting the flow of a call. This tool addresses the challenge of needing real-time help while being watched by colleagues or clients.

What GhostPilot does

GhostPilot operates as a Windows 11 desktop application that remains completely invisible during screen sharing on platforms like Teams, Zoom, and Webex. It offers AI-driven guidance when users face technical issues, providing actionable steps and troubleshooting advice without anyone on the call noticing. The application is designed for high-pressure situations, ensuring that users can focus on resolving issues while receiving support discreetly.

Who GhostPilot is for

GhostPilot is tailored for IT professionals, DevOps engineers, sysadmins, and help desk teams who require immediate assistance during live troubleshooting sessions. It is particularly useful for those who frequently engage in remote support and need to maintain professionalism while addressing technical problems. Individuals or teams not involved in technical support or those who prefer face-to-face assistance may find GhostPilot less relevant.

Pricing & access

GhostPilot is available for free, making it accessible for small teams and indie founders looking for effective support tools without financial commitment. Users can download and install the application directly from the GhostPilot website without any specified limitations or paid tiers.

Key features

• Invisible by Design: GhostPilot is excluded from screen capture at the OS level, ensuring it remains unseen during active screen shares.
• One Hotkey Toggle: A single global hotkey allows users to quickly bring GhostPilot up or down without disrupting their workflow.
• Full AI Conversation Context: The AI retains the complete context of ongoing troubleshooting, reducing the need for users to repeat themselves.
• Paste Screenshots Directly: Users can paste screenshots or error messages directly into the chat, enabling the AI to provide specific guidance based on visual input.
• Quick Prompt Templates: Common troubleshooting prompts can be loaded with one click, allowing for rapid responses in urgent situations.
• Secure Local Credential Storage: API keys are stored locally with Windows DPAPI encryption, ensuring that sensitive information remains secure.

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