GhostPilot

GhostPilot is a Windows 11 desktop application that gives IT professionals, sysadmins, DevOps engineers and help desk teams a hidden AI co-pilot during live screen sharing sessions. Completely invisible to Teams, Zoom, Webex and all screen capture tools — GhostPilot sits on your screen the entire time you're on a call, ready the moment you need it.

Every AI tool in existence assumes you have a quiet moment to switch context. GhostPilot is the only one built specifically for when you're under pressure, being watched, and need help right now. One hotkey. Instant AI guidance. Nobody on the call sees a thing.

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Key Features

##Invisible by Design

GhostPilot is excluded from screen capture at the OS level. Not minimised, not hidden behind other windows — actually invisible while sitting directly on your screen during any active screen share.

##One Hotkey Toggle

A single global hotkey brings GhostPilot up and puts it away instantly without interrupting your workflow or breaking your audience's focus.

##Full AI Conversation Context

GhostPilot maintains the complete thread of your troubleshooting session so the AI always knows what you've already tried. No repeating yourself, no losing context mid-incident.

##Paste Screenshots Directly

Use Ctrl+V to paste a screenshot, error dialog or log output directly into the chat. The AI sees exactly what you see and responds with targeted, specific guidance.

##Quick Prompt Templates

One click loads common troubleshooting prompts — edit before sending or fire straight away. Built for speed in high pressure moments.

Secure Local Credential StorageAPI keys are stored locally using Windows DPAPI encryption. Nothing leaves your machine except your AI queries. No cloud accounts, no external credential services.

Always on Top

GhostPilot stays above every other window, can be resized and repositioned anywhere on screen and remembers your layout between sessions.

System Tray IntegrationRuns quietly in the background between calls. Access settings, toggle visibility or quit entirely from the system tray without disrupting your active session.

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Use Cases

1. Live Incident Response

When a production issue hits mid-call and your entire team is watching, GhostPilot gives you an AI brain to work alongside — paste the error, describe the symptoms, get actionable next steps without anyone on the call seeing you reach for outside help.

2. Client Troubleshooting Sessions

MSPs and help desk teams working directly with clients on screen sharing calls can troubleshoot unfamiliar issues confidently without breaking the professional dynamic or revealing that they needed assistance.

3. DevOps War Rooms and Postmortems

During high-stakes incident calls where every minute matters, GhostPilot gives engineers an additional layer of support — querying runbooks, interpreting logs, suggesting remediation steps in real time.

4. Junior Technician Support

Less experienced team members handling escalated tickets get quiet, invisible backup from an AI that guides them through unfamiliar territory without undermining their confidence in front of the end user.

5. Training and Shadowing Sessions

Even when being observed or evaluated, technical staff can work with GhostPilot as a safety net — building confidence while having support available if they need it.

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Benefits

Resolve incidents faster by eliminating context switching mid-call. Stay in the flow, paste the error, get the fix and move on without your audience ever knowing you needed help.

Look confident under pressure every time. Your audience sees a composed, capable professional working through a problem — not someone frantically searching for answers.

Stop Googling in front of clients. That awkward silence while you search Stack Overflow or documentation mid-call is gone. GhostPilot is already open and waiting.

Handle unfamiliar issues without hesitation. Whether you're a junior technician or a senior engineer hitting an edge case, you always have an extra brain available exactly when you need it most.

Never lose troubleshooting context. Unlike switching to a separate AI tool mid-call, GhostPilot maintains your full session history so every response builds on what came before.Works entirely within your existing workflow.

No new meeting platform, no new process, no training required. GhostPilot works silently alongside whatever tools you already use.

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Conclusion

GhostPilot fills a gap that every technical professional has felt but nobody had solved — the need for intelligent, invisible support during the moments that matter most. It is not a replacement for skill or experience.

It is the tool that makes your existing skill and experience perform at its best, even under pressure, even being watched, even in situations you have never encountered before.

Built solo. Shipped real. Continuously improving based on feedback from the IT professionals and engineers who use it every day.